Frequently Asked Questions

Find answers to common questions about our service and how it works.

What is it and what can I get?

- MockEZ is a mock interview platform that offers an immersive interview experience. You can simulate the structure, questions, and stress of an official interview. We provide detailed feedback on your answers to help you improve in areas such as logic, questioning, results, and suitability. Additionally, we offer an easy-to-use tool for refining your personal experiences for both resumes and interview answers.

- Statistics show that increased practice enhances your ability to showcase your valuable characteristics, increasing your chances of gaining admission or receiving an offer.

Why should I use this tool instead of finding questions online?

- Interviews are stressful because you don’t know which questions you’ll be asked. Preparing to answer anything that comes your way is crucial. Self-interviewing with researched questions wouldn’t accurately measure your performance in a real interview.

- Our database of over 7,000 questions is carefully curated by experts, saving you the time and effort of searching for questions online. The Interview Simulator algorithm presents these questions in a manner that mimics a real interview. Each interview session provides a new set of questions to respond to.

Where are the questions from?

- We have a long history of providing human mock interview services, collecting questions from past interviewees and interviewers to create realistic mock questions. Additionally, we collaborate with recruiters and HR professionals to obtain firsthand, frequently asked questions.

What if my school/major is not listed?

- Don’t worry, we have data covering over 800 schools and programs. We just haven’t listed them all! Enter your school and major to start, and we will find the most suitable questions for you.

What are the computer requirements for conducting mock interviews?

- Our tool is entirely web-based, so you don’t need to download anything on your computer or mobile device. We have recently made our tool 100% mobile responsive, allowing you to access all features—from conducting interviews to watching your recordings—on your tablet or mobile device. We recommend using Edge for the best experience.

Can I video record my interviews?

- Currently, we only offer audio recordings. The video recording feature is in development and will be available soon. Click “thumb up” to express your interest in this feature, and we will prioritize it!

Why can’t my resume pass the test?

- Currently, we only accept resumes that are text-based (not image-based) in TXT, DOCX, or PDF formats. If your resume is in a different format, please adjust it and try again.

If I don’t like the mock interviews, can I get my money back?

- Absolutely. We stand by our product! If you are not fully satisfied with your membership, we will issue a full refund. Simply send a brief explanation of your dissatisfaction to service@mockez.com, and we will promptly process your refund.

What should I do if I have questions or suggestions about the platform?

- We are always here to help. Please feel free to contact us at service@mockez.com.

If I am a consultant/education agency for school applications and think MockEZ is a good solution for interview practice, can I get a bulk price or customized solution?

- Yes, we offer bulk discounts for consultant/education agencies and other organizations, making it more affordable to provide access to your members or students. Please feel free to contact us at service@MockEZ.com.

- We could also provide customized interview / conversational platform based on your organizations need.